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In Memoriam – Heidi McCarthy


Heidi McCarthy, age 63, died suddenly and unexpectedly on Saturday, October 11, 2014. The cause was an aggressive form of leukemia that was diagnosed only two days before her death.

Heidi was the Owner, Trainer, and Consultant at Customers First, and was General Manager and Director of Operations at Custom Training Institute (CTI). She was the Lead CDT at Red Robin, and enjoyed her work at Olive Garden and was recently selected as Employee of the Month.

Heidi was a member of the Prescott Valley Chamber of Commerce, the Chamber of Commerce Ambassadors and Winners Circle.

Heidi always gave so generously not just to causes that she supported, but to others. She was a giving and loving wife, sister, and friend, and touched so many lives in so many positive ways. She was also devoted to all of her animals, and her ‘girls’, Sugar and Ebony.

Survivors include her beloved husband and soul partner of 35 years, Kyle McCarthy, and her sister, Rosie Postelnek of Beaumont, TX.

In lieu of flowers or plants, memorial contributions are welcome in Heidi’s name. Suggestions may include ¬†Yavapai Big Brothers and Sisters, the Yavapai Food Bank, Stepping Stones of Prescott Valley, the Nature Conservancy, and the SPCA.

Yavapai Big Brothers Big Sisters Bowl-a-thon Results


Heidi at Bowl-a-thon 2014

The Winner’s Circle members again support Yavapai Big Brothers Big Sisters Bowl-a-thon. Team Captain, Heidi McCarthy, of the Customers First! team announced that the team raised over $1,100 – enough to match one “Big” to one “Little” with a little left over. (It costs $1,000 to make a match.) Heidi also received a combination award for bring in the highest individual pledges at the round of bowl she was at, as well as recognition for participating in the event for 9 consecutive years.

Heidi said that many of her personal pledges came from Winners Circle members, and she is grateful to all who made pledges.